CONTACT
Begin with a short, non-sensitive outline.
Tell us what the matter is about, the rough timing, the jurisdiction and the outcome you need. Do not send evidence or highly sensitive information in the first email. We agree a handling route before material is transferred.
Direct contact
There is no web form. We read your outline, weigh scope, urgency and fit, and come back with a next step.
What to put in a first message
The question
State what needs answering — not the whole history. One or two sentences are enough to tell whether AploIQ is the right firm to ask.
The date that matters
A deadline, a hearing, a notification window or a board date. Timing changes what is realistic more than any other single fact.
The systems involved
Which platforms, devices, mailboxes or data sources are in scope, in general terms. Name products, not people.
Who is already involved
Name only the organisations and functions involved at this stage, not individuals. We will then explain which parties need to be disclosed for the conflict check, and how.
What to leave out
No attachments, no evidence, no personal data and no confidential detail. A handling route is agreed before any of that is transferred.
What happens after you write
Initial review
We read the outline to understand the matter and any immediate timing constraint.
Scope and fit
If it looks worth pursuing, we may ask for a little more context before proposing a scoping conversation.
A short conversation first
If the matter looks like a fit, the next step is usually a conversation about scope, constraints and what a useful outcome would be.
Timing and urgency
Put the deadline in the subject line. If a matter is moving faster than email allows, use the telephone number above and say what has to be decided today.
Before sharing further detail
Keep the first message brief and non-sensitive. If written confidentiality terms are needed before further detail is shared, ask for them first.
Before substantive work
If the matter is a fit, we agree confidentiality, conflicts, data handling, responsibilities and commercial terms before substantive work.
How an engagement starts
A written scope
The question, boundaries, deliverables and explicit exclusions are agreed in writing before work begins.
A conflict check
The parties agree which organisations and people need to be named for the initial conflict check, how those details will be provided, and which later changes require the check to be repeated.
An agreed handling route
Before the first file is transferred, the parties agree where data will go, who can access it, where it will be processed and what happens at the end.
Terms and a named team
Commercial terms, responsibilities and the initial team are agreed before work begins. Any later specialist involvement or team change is discussed and agreed in advance.