Privacy

Who is responsible

AploIQ UG (haftungsbeschränkt), represented by Nikolaos Sarantinos, is responsible for this website. You can reach us at Cecilienstraße 17, 53840 Troisdorf, Germany, or by email at info@aploiq.com.

How the website is used

The site uses no analytics, advertising tracking, newsletters, contact forms or tracking pixels.

To serve the site securely, our hosting provider may process basic technical access data — such as your IP address, the time of your visit, the page you requested and your browser type. We rely on our legitimate interest in running a secure website for this (Article 6(1)(f) GDPR).

Choosing a language

Language versions are provided through separate URLs such as /en/, /de/ and /el/. The public website does not need to store a language preference in browser storage.

If you email us

When you write to AploIQ, we use your email address, message and any attachments to handle your enquiry. Depending on what you ask, the legal basis is Article 6(1)(b), (f) or (c) GDPR.

Hosting, email and IT providers may help us operate the site and our correspondence. Website data is never used for profiling or advertising.

How long we keep data

We keep personal data only as long as needed for the purpose it was collected for.

Server/access logs: our hosting provider keeps basic technical access data for a short period for security and troubleshooting. Render service log retention depends on the workspace plan and is typically 7 to 30 days. After that it is deleted or anonymised, unless a specific security incident requires longer retention for investigation.

Email correspondence: we keep your message for as long as needed to handle your enquiry and any engagement that follows. Where an email becomes part of our commercial or tax records, German law requires retention — six years for commercial and business correspondence (§ 257 HGB, § 147(1) nos. 2 and 3 AO) and up to ten years for other tax-relevant records (§ 147(1) no. 1 AO; eight years for accounting vouchers and invoices since 1 January 2025). Where no retention obligation applies, we delete correspondence once it is no longer needed.

Transfers outside the EU/EEA

Some of our providers may process data outside the European Economic Area. Hosting: Render Services, Inc., USA. Email: Microsoft Corporation, USA. Where this happens we rely on an appropriate safeguard under Article 46 GDPR: the provider's EU-US Data Privacy Framework certification and EU Standard Contractual Clauses in the applicable data processing terms. You can request a copy of the safeguards by emailing info@aploiq.com.

Your rights

You can ask us to give you access to your personal data (Art. 15), correct it (Art. 16), delete it (Art. 17), restrict its processing (Art. 18), and object to processing based on our legitimate interests (Art. 21). You also have the right to receive the personal data you provided in a structured, commonly used, machine-readable format and to have it transmitted to another controller, where processing is based on consent or a contract and carried out by automated means (data portability, Art. 20). Where we rely on consent, you can withdraw it at any time with effect for the future.

If something is not right, you can also contact the data protection authority, the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen.